FAQ's

No show policy


Guests who do not arrive within twenty-four (24) hours of the expected check-in date and time will be charged the total amount of the reservation.




Cancellation Policy


Cancellation made two (2) days prior to the expected arrival date are subject to a cancellation fee equivalent to the total amount of the reservation.




Other room policies


  • The hotel has the right to remove guest belongings from the room after check out time if the room is already reserved.
  • Bringing of pets is strictly not allowed.
  • The hotel reserves the right to charge a fee should there be stained linens, odor, losses or breakages in the room for the duration of the stay.
  • The hotel reserves the right to institute necessary actions under any of the following cases:
    • Failure to pay upon demand of an outstanding amount.
    • Self-check-out: The hotel is authorized to charge the credit card indicated herein.
    • Guest refuses to conform to the hotel’s rules and policies




Incidental Deposit Policy


Incidentals deposit of Php 1,000 will be collected upon check-in.




Reservation Terms & Conditions


  • Rates are quoted in Philippine Peso per room per night on double occupancy.
  • All guests are required to:
    • Register and present a valid ID upon Check-In.
    • Wear a face mask that fully covers the mouth and nose
  • All guests who experience or show any of the following will not be allowed to enter the property:
    • A body temperature of 37.7c and above
    • Have a cough and difficulty breathing




Modification Policy


Amendments on Check-In and Check-Out dates may be made without penalty up to three (3) days before the expected arrival date and are subject to availability. Exceptions may apply.





General

How can I make a reservation?


Here are a few ways that you can make a reservation: CALL +63 (2) 8875 7888 EMAIL reservations@ameliehotelmanila.com
WEB https://ameliehotelmanila.com




Are my transactions secure?


We value your privacy. Our 3rd party booking engine is on a secure server that no one else, except you, is authorized to use. Your credit card details are required to secure your booking. This will guarantee that we hold your room until your scheduled check out. Your credit card will be charged the rate you reserved.




Do you have promotions?


Yes we do have promos from time to time. Check out our promo page for our current promos.




Can I store my luggage?


Certainly! We can hold your bags up to 24 hours.




Do you have early check in / late check out?


Early check in / late check out is subject to availability. It doesn't hurt to ask :)




What time is check in / check out?


Check in is at 2pm and Check out is at 12 noon





Reservations

How can I make a reservation?


Here are a few ways that you can make a reservation: CALL +63 (2) 8875 7888 EMAIL reservations@ameliehotelmanila.com
WEB https://ameliehotelmanila.com




Are my transactions secure?


We value your privacy. Our 3rd party booking engine is on a secure server that no one else, except you, is authorized to use. Your credit card details are required to secure your booking. This will guarantee that we hold your room until your scheduled check out. Your credit card will be charged the rate you reserved.




Do you have promotions?


Yes we do have promos from time to time. Check out our promo page for our current promos.




Can I store my luggage?


Certainly! We can hold your bags up to 24 hours.




Do you have early check in / late check out?


Early check in / late check out is subject to availability. It doesn't hurt to ask :)




What time is check in / check out?


Check in is at 2pm and Check out is at 12 noon





Check-In / Check-Out

How can I make a reservation?


Here are a few ways that you can make a reservation: CALL +63 (2) 8875 7888 EMAIL reservations@ameliehotelmanila.com
WEB https://ameliehotelmanila.com




Are my transactions secure?


We value your privacy. Our 3rd party booking engine is on a secure server that no one else, except you, is authorized to use. Your credit card details are required to secure your booking. This will guarantee that we hold your room until your scheduled check out. Your credit card will be charged the rate you reserved.




Do you have promotions?


Yes we do have promos from time to time. Check out our promo page for our current promos.




Can I store my luggage?


Certainly! We can hold your bags up to 24 hours.




Do you have early check in / late check out?


Early check in / late check out is subject to availability. It doesn't hurt to ask :)




What time is check in / check out?


Check in is at 2pm and Check out is at 12 noon





Safety Measures

No show policy


Guests who do not arrive within twenty-four (24) hours of the expected check-in date and time will be charged the total amount of the reservation.




Cancellation Policy


Cancellation made two (2) days prior to the expected arrival date are subject to a cancellation fee equivalent to the total amount of the reservation.




Other room policies


  • The hotel has the right to remove guest belongings from the room after check out time if the room is already reserved.
  • Bringing of pets is strictly not allowed.
  • The hotel reserves the right to charge a fee should there be stained linens, odor, losses or breakages in the room for the duration of the stay.
  • The hotel reserves the right to institute necessary actions under any of the following cases:
    • Failure to pay upon demand of an outstanding amount.
    • Self-check-out: The hotel is authorized to charge the credit card indicated herein.
    • Guest refuses to conform to the hotel’s rules and policies




Incidental Deposit Policy


Incidentals deposit of Php 1,000 will be collected upon check-in.




Reservation Terms & Conditions


  • Rates are quoted in Philippine Peso per room per night on double occupancy.
  • All guests are required to:
    • Register and present a valid ID upon Check-In.
    • Wear a face mask that fully covers the mouth and nose
  • All guests who experience or show any of the following will not be allowed to enter the property:
    • A body temperature of 37.7c and above
    • Have a cough and difficulty breathing




Modification Policy


Amendments on Check-In and Check-Out dates may be made without penalty up to three (3) days before the expected arrival date and are subject to availability. Exceptions may apply.





Hotel Policies

Contact Us

reservations@ameliehotelmanila.com

+63 (2) 8875 7888

Corporate, Group, Essential Bookings

sales@ameliehotelmanila.com

Central Location

1667 J. Bocobo St.,

Malate, Manila

Philippines 1004

2min Walk from

Robinsons Manila Mall (Pedro Gil Wing)

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